Online Ordering Information
Please refer to the Online Ordering Procedures and fill out the Online Authorization Form
Returns and Discrepancies: All returns and discrepancies must be reported within 30 days of your order in the following manner:
- Log on to Office Depot.
- To place a return online, click on the Order Number under Order Tracking.
- Click on the Submit Return button on the Order Detail page to open the Return Form.
- For further assistance in processing your return online, please contact the Business Services Division Technical Support Desk at 800-269-6888.
*Please Note: Only one return per order may be processed online. If an additional return is required please contact Customer Service at 888-263-3423.
- Send an email to firstname.lastname@example.org and include the PO Number, Order Number, and the issue.
For further assistance in processing your return online, please contact School Specialty at 888-388-3224.
Southwest School Supply
- Log on to Southwest School Supply.
- Click on Return/Credit Request and follow the directions.
For further assistance in processing your return online, please contact Southwest School Supply at 800-227-7159.
In the email include the PO Number, the Order Number, the Item Number and a description of the problem. Also, include your contact information so the company can contact you and arrange a pick up or exchange of the product.
Please note: For all returns please include the following information on packing slips sent to Purchasing:
- Order issues / discrepancies
- Solution to problem (from vendor)
- Contact information for the vendor (name)
If you would like to request an online ordering training, please contact: Cara Rodriguez (ext.14714)