Getting Started

Please refer to the Online Ordering Procedures and fill out the Online Authorization Form

 
Returns and Discrepancies: All returns and discrepancies must be reported within 30 days of your order in the following manner:

Office Depot

• Log on to Office Depot.
• To place a return online, click on the Order Number under Order Tracking.
• Click on the Submit Return button on the Order Detail page to open the Return Form.
• For further assistance in processing your return online, please contact the Business Services Division Technical Support Desk at 800-269-6888.
  
  *Please Note: Only one return per order may be processed online. If an additional return is required please contact Customer Service at 888-263-3423.

School Specialty 

• Send an email to customercare@schoolspecialty.com and include the PO Number, Order Number, and the issue.
  
  For further assistance in processing your return online, please contact School Specialty at 888-388-3224.

Southwest School Supply

• Log on to Southwest School Supply.
• Click on Return/Credit Request and follow the directions.
  
  For further assistance in processing your return online, please contact Southwest School Supply at 800-227-7159.
  
  

Stinson's

Send an email to the company at tsalcido@stinsons.com and CC: Cara Rodriguez (rodriguezcar@bcsd.com).

In the email include the PO Number, the Order Number, the Item Number and a description of the problem. Also, include your contact information so the company can contact you and arrange a pick up or exchange of the product.

Please note: For all returns please include the following information on packing slips sent to Purchasing:

• Order issues / discrepancies
• Solution to problem (from vendor)
• Contact information for the vendor (name)

If you would like to request an online ordering training, please contact: Cara Rodriguez (ext.14714)